Welcome Alphagraph Customers
EFI acquired privately-held alphagraph team gmbh, Alphagraph an industry leading Print MIS supplier. I wanted to discuss our plans concerning this acquisition and what it might mean for your organization as a current user of Alphagraph solutions. (Press Release)
As our market continues to evolve, EFI is committed to providing the broadest portfolio of solutions allowing customers to choose the right solution for their environment ensuring long term success. After a thorough and detailed evaluation of the current market demands and trends, and the strong desire to better serve our growing customer community, we are beginning to take steps towards consolidating industry leading technology within the EFI portfolio.
I am very excited by the addition of Alphagraph and their team to the EFI family. Please join me in welcoming Kartsten Thomas, Opertions Manager and all our new Alphagraph’s partners. This relationship will allow us an even great focus on providing the industry a strong and long term print management product portfolio. Alphagraph solutions will continue to be supported for existing customers, but no longer be offered to new customers. EFI will also be completing pending customer obligations for Alphagraph. We will continue to focus on these MIS/ERP below for sales to new clients going forward:
EFI Monarch : for larger, single and multi-plant operations looking for full workflow automation with specialization in publication, book, direct mail, transactional and large commercial printing operations.
EFI Radius : for labels, folding cartons and flexible packaging operations.
EFI Pace : for mid-market digital, offset, hybrid, wide format and specialty printing operations.
EFI PrintSmith : for on-demand, copy shop and small commercial operations.
EFI Digital StoreFront : Customizable Internet-Based eCommerce/Web-to-Print platform.
Please know EFI will continue to provide long-term support for customers using Alphagraph for many years into the future. EFI has historically supported all of our MIS offerings for many years after we have ceased selling them. For example, PSI, Logic and Covalent are all legacy MIS applications that are still supported today by EFI. Alphagraph will continue to be supported and software maintenance releases will continue to be made.
To reiterate, if Alphagraph is meeting your needs today, I recommend you continue to utilize the solution as it will be supported many years into the future. There is no change required on your part.
As one of the first steps with EFI, we would like to extend an offer to come join us at our annual user conference, EFI Connect, which takes place April 10-13, 2012 at Wynn Las Vegas. At Connect XIII, you’ll have the opportunity to meet the extended EFI team, join the user community and explore possibilities with us. There is a hands-on solution center, a variety of class room sessions and some great general sessions. We’ll also discuss the long terms plans regarding the application and how we’ll facilitate a transition to one of our other products, if you choose to do so. I encourage you to consider attending. All the information is at www.efi.com/connect.
To find out more information about Connect, to ask any questions about these announcements or to find out more information on EFI PrintSmith, Pace, Monarch and/or Radius capabilities and special client pricing please contact us at Alphagraph@efi.com and your new sales representative will get in touch with you as soon as possible.
I thank you for being a loyal customer and look forward to long-term mutual success.
Senior Vice President and General Manager
Advanced Professional Print Software