| What is EFI PrintSmith? |
EFI PrintSmith® is a powerful, feature-rich software that automates the entire business process for small commercial print shops, copy centers, and print-for-pay companies with on-demand and digital environments. The solution includes functionality such as accounts receivable; customer lists; work in progress reports; automatic stock order functions; account history and aging; point of sale management; sales analysis; management reports; mailing labels, and mail merge. The scalable, turnkey solution caters to companies looking for ways to more efficiently manage their businesses, reduce costs and maximize profits. |
| Is EFI PrintSmith compatible with Windows and Macintosh? |
Yes. EFI PrintSmith is fully compatible with Windows® and Macintosh® computers. With EFI PrintSmith, companies can use both types of computers simultaneously. |
| Can I start with a scaled down version of PrintSmith and add the full system later? |
Yes, PrintSmith is a modular software system, so it can be scaled now or later. For example, users can start with EFI PrintSmith Estimator as an entry-level solution, than add modules such as EFI PrintSmith Lite, EFI PrintSmith Full System, EFI PrintSmith Multi-User and EFI PrintSmith Portable later. For more information on all EFI PrintSmith modules, please look in our marketing materials located on EFI.com. |
| Can I access PrintSmith remotely online to create estimates? |
Yes. EFI PrintSmith´s Multi-User System is fully compatible with TCP/IP protocol, so you can access an EFI PrintSmith network from anywhere on the Internet. To do this, a static TCP/IP address is assigned to the EFI PrintSmith master and computer connected to the Internet. |
| What network does EFI PrintSmith operate on now? |
EFI PrintSmith works with TCP/IP protocols. The solution also can handle hundreds of users on your LAN (local area network) or WAN (wide are network) simultaneously. |
| How often is PrintSmith updated with new features? |
EFI PrintSmith is constantly being updated. Updates are posted on the PrintSmith updates page regularly and are available to all customers with current maintenance contracts. |
| How do I convert to EFI PrintSmith from a different package? |
Since each conversation is different, we recommend using EFI PrintSmith´s conversion services to save valuable time and data. The cost for conversion ranges from $139.95 to $695.95, depending on the program that the conversion is transferred from and how complex the conversion process is. |
| What technical support will I receive after purchasing EFI PrintSmith? |
You will receive EFI PrintSmith updates, service and unlimited phone support for the first 180 days starting on your purchase date. After your first 180 days, you can continue to receive EFI PrintSmith updates and toll free technical support by contacting EFI PrintSmith and renewing your maintenance contract. Several maintenance plans are available. |
| How many customers does EFI PrintSmith have? |
EFI PrintSmith can be found in more that 6,000 worldwide print facilities. The solution is available in over 35 countries. |
| Does EFI PrintSmith integrate with other accounting packages? |
Yes. EFI PrintSmith integrates with popular accounting packages including Peachtree by Sage; MYOB; Intuit QuickBooks; Simply Accounting Business Works, and Great Plains Accounting. |
| Does EFI PrintSmith come with a money back guarantee? |
Yes. If you are not convinced that EFI PrintSmith saves time and money, return the software within 30 days of purchasing it along with any accompanying material. EFI will give you refund minus the shipping fees. |