Support

Upgrade Order Form

For customers currently on the 6.0 platform, updates can be downloaded directly.


Upgrade Eligibility Requirements:

Users must have EFI™ Digital StoreFront® 4.x or higher and currently covered under an EFI Digital StoreFront maintenance program.
If upgrading from a version prior to Digital StoreFront 5.2, it is recommended you select a shipping method other than the "download only" option, in addition to any other software needed, using the form below, as receiving a physical shipment may be easier than managing the size of the download.

Fill out the form below to request the 6.0 upgrade. Please Note: Shipping charges are not included.

In the USA, overnight shipping via FedEx or UPS is available. Please provide your respective account number.

In Europe, shipping costs will be invoiced at 48USD (in local currency).

For all other regions, please select your standard shipping option and provide your respective account number.


Only looking for the VDP Upgrades? Fill out the form below. Your license and software will be digitally delivered.


If you have questions on your current maintenance contract, contact Technical Support with your dongle number.

Worldwide (excluding Europe): EFI Tech Support (dsfhelp@efi.com)

In Europe: EFI Tech Support in Europe (europedsfsupport@efi.com)

The dongle number can be found by logging in as the administrator and clicking the license link. Enter the last four characters of the dongle number. (e.g., Dongle#: c0000100XXXX, enter XXXX).

Order Upgrade Contact Form:



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